CRM

Here at Kairos you will find experts in the design, development, implementation, delivery and support of tailored business software solutions. At the heart of our products is a solution or solutions to a specific problem or set of problems.

We aim to make you and your team more productive and more efficient by implementing software that promotes collaboration, unites data and streamlines complicated processes. This enables all individuals in the team to complete everyday tasks faster and cheaper, saving you time and money.

Service Level Agreements

At Kairos, we offer a full range of support contract options especially to those clients who are heavily dependent on their computer network and IT systems for their day-to-day operations.
Our agreements comprehensively cover every business requirement and budget.
■ Hardware and Software Reactive
■ Hardware and Software Proactive
■ Fully Managed

Remote Monitoring

Kairos knows how important it is that your critical IT Systems remain stable and available with the minimum of downtime. We install monitoring software on those critical systems that alert us if there is any problem with your systems
This allows us provide
■ Automated Monitoring
■ Automated Maintenance
■ Asset & Inventory Tracking with Reporting

Managed Security

How safe is your vital information?
What if your data was stolen? Or if confidential information was passed on to your competitors?
Even if you have security measures in place you could still become the victim of a data breach, costing you time and money.
Managed Security helps to protect your systems, minimize data theft and safeguard your business by:
■ Monitoring security of your systems
■ Analyzing risks and threats
■ Producing regular reports
■ Running anti-virus software
■ Protecting your email
■ Offering consultancy support & advice
■ Developing guidance and policies
■ Testing your systems against hacking

We take away the worry of data theft, leaving you to concentrate on growing your business and increasing your revenues.

Managed Backup

Are you prepared for the following?
■ Damage from fire, flood or theft
■ User-error in deletion of important files.
■ Losing data that’s critical to your business
■ Back-up not working
■ Forgetting to back-up
■ Major server problems
We keep your data safe with…
■ Basic Backup – Critical business Machine backup, Reporting
■ Comprehensive Backup – server and workstations, data archiving
Every platform, every application
Backup at file, application or machine level
Kairos Backup seamlessly integrates with today’s most popular operating systems and applications to provide you the flexibility to backup as little as one file, a specific application (such as Exchange), an entire Windows server, VMware or Hyper-V images and data, or anything in between.

Managed Mobile

With more and more mobile devices coming onto the market every day, it can be hard for businesses to decide how to use them effectively.
■ Should employees be able to use their own devices?
■ How much access to data will you allow?
■ Do you limit the range of devices or try and maximize flexibility?
We take this worry away from you to give you complete choice and control over both employee and company devices.
Managed Mobile offers a full managed service which makes your devices safer, smarter and more cost-effective.
We work specifically with small and medium sized businesses, helping them increase sales, reduce costs and above all, keep their customers happy. Set up is quick, easy and you can even opt for a free trial.

Manged E-Mail

This service has been developed with you in mind, helping you to keep in constant touch via email.
Have you ever faced any of the following?
■ Server downtime
■ Lost email connection
■ Virus threats
■ Junk mail filling your inbox
■ Running out of server space
■ Loss of emails
■ Unable to locate important emails
■ Genuine emails getting blocked
With Managed E-Mail, we help you overcome these common email issues in a cost-effective and efficient way.
Our service offers the following:
■ Security – Anti-Virus, Spam Protection
■ Continuity – Cloud Based, Reduce Data Loss
■ Archiving – Compliance and Retention

Server Infrastructure

No matter how large or small your business, sizing your server infrastructure correctly at the outset is paramount. When upgrading or replacing servers there are several avenues a business can go down. So selecting the correct server & storage platforms are critical for any business, and this is where Kairos can assist. Whether you’re looking for an extra dense compute environment based on blades, the latest non-stop infrastructure, or simply want your next server, our solutions consultants will help you review the best solution fit for your business needs and help you review the technical options and merits of each of the solutions available.

Network Infrastructure

Your network infrastructure is the foundation of your business no matter the size of your business at Kairos we can assist you in reviewing any network infrastructural challenges you face, and construct appropriate and cost-efficient solutions that will help you to get on with doing your business. We have the provisions to meet all your networking requirements, no matter how complex your IT Infrastructure, we aim to eliminate the headaches that IT systems can produce and at the same time introduce you to better ways on delivering IT.

Office 365 Business

Your go-to Office—anywhere
Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.
Tools for the professional
Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are easy to create. Connect better with customers and colleagues with a range of communication tools, from email and IM to social networking and video conferencing.
Tools for teamwork
With 1 TB of storage per user, you’ll have plenty of space for all your files. Plus, because your files are stored online, you can share with people in or outside your company, from wherever you’re working, whenever you need to. And with multi-party HD video, content sharing, and shared calendars, you’ll always be in sync with your team.